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.IT Managed services .Remote infrastructure management .Maintenance support services .Technology consulting .ITSM |
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| IT Managed Services: IT managed services offering is a customized bundle of services that provides customers with flexibility in the use, management and operations of their IT systems and infrastructure including: | |
| 1. Help-desk services 2. Network managed services 3. Server support 4. Security services. |
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| Remote infrastructure management: RIM services offers all the benefits of managed services coupled with benefits of further reduction in cost of IT infrastructure support, faster issue resolution time and good talent on a round the clock basis. Basically RIM used to support global management centre. | |
| Benefits of GMC: 1. Reduced total cost of ownership (TCO) 2. Round the clock support 3. Improving time-to-market. 4. Readily available and high-skilled multi domain technical staff. |
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| Maintenance support services: Basically in this MSS we support IT systems services and support for annual basis with qualified people and experience in providing support to desktop operation systems, application storage devices, servers, networking devices, peripherals, security, and internet. We provide hardware support for the following platform: | |
| 1. X86 based servers HP, IBM, DELL, and ACER 2. Storage HP, IBM, 3. Desktop, HP, IBM, DELL.ACER assembled 4. Laptop HCL. ACER, HP, IBM, ETC 5. networking- switching, cabling, routing and security form CISCO, 3COM,NORTEL,HP,D-LINK,DAX,AMP. |
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| Technology consulting: Our consulting services covers a spectrum of IT infrastructure related services from systems audit to call centres. Offering include: |
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| 1. Network (LAN/WAN) consulting services 2. Contact centre consulting services 3. IP telephony services. |
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| ITSM: In this ITSM consulting services bring significant benefits to your organisation. We help you implant best practices that are accountable and that would focus on business processes rather than technology. | |
